Deploy new applications rapidly

Cintech has extensive expertise in building and hosting voice-enabled applications. When put to work for enterprises, this expertise helps to quickly deploy new voice-enabled applications that add value. Many applications can be deployed in less than 60 days. Enterprises benefit from the investment Cintech has made in the hardware and software necessary to deploy and support voice applications and can quickly extend the power of existing services as well as roll out new applications quickly and painlessly. Enterprises can also rapidly enable access through new devices. Cintech takes the risk. Cintech clients only pay for what they use.

Minimum up-front investment

With no hardware, software, or specialized expertise to buy, enterprises can enjoy the benefits of Cintech’s solutions with minimum upfront investment. Cintech brings continually upgraded technology to enterprises without them having to worry about monitoring, maintenance, and software upgrades. Cintech integrates with call center technologies and existing IVR applications, and seamlessly supports automated speech recognition and text-to-speech.

Scale On-demand

Cintech handles large concurrent call volumes by sharing hardware, software, and telecommunications equipment among customers. Seasonal peaks and unexpected spikes become a non-issue for enterprises as the system automatically expands and contracts to support business needs. This saves the expense of overbuilding networks for traffic that occurs for just a few months of the year, or incurring the time and expense required to hire and train temporary reps to answer calls during the busy season.

Delivery of information to multiple devices

Cintech provides a unique, proprietary, integrated voice and data capability that enterprises use to distribute information to end users with any communications device. Enterprises won’t need to build separate stand-alone implementations to serve callers using new or different devices. Enterprises avoid the headaches, expense, and threat of early obsolescence when deploying equipment built with rapidly changing hardware, software, and standards.

Contact Cintech today at 800.833.3900 or by email to learn more about how cResponse can work for your organization!