|
Hardware
Requirements |
| Processor |
Intel Pentium III/800Mhz or higher;
Intel Pentium 4 recommended |
| Memory (RAM) |
256 MB of RAM; Additional RAM
improves performance |
| Hard Drive Storage |
Tele-Series Software: 100MB
Call Database: 1MB per 1,000 calls |
| Floppy Drive* |
1.44MB 3-1/2" |
| CD-ROM Drive |
Required for loading software
application |
| Operating System** |
Microsoft® Windows
2000/XP |
| Printer |
Required for printed reports |
| COM: Ports*** |
PC can only support two active COM:
ports simultaneously. It is required that one COM:
Port be dedicated to the CTA or SMDR Collection device.
This requirement does not apply to USB or to Business
Communications Manager (BCM) collection. |
| Norstar Interface Device**** |
CTA-100 or Nortel SMDR5 / SMDR6 |
| Monitor |
Color monitor with 800x600 resolution |
| Mouse |
Serial or bus or USB |
| UPS |
Strongly recommended |
| |
|
| * Not
required if Rates are downloaded |
| * Assumes
latest Service Packs installed |
| ** PS/2 or
USB mouse does not require a COM: port |
| *** To check
compatibility with Nortel interface device as they
become available, contact Cintech Support at
800.944.3901 |
